Effective Date: 7th November 2024
Last Updated: 7th November 2024
Welcome to munchd! munchd ("we," "our," or "us") provides a mobile food ordering platform ("App") that enables users ("you" or "User") to order food and beverages from participating restaurants, takeaways and eateries ("Restaurants"). By downloading, installing, or using munchd, you agree to the following Terms and Conditions.
Please read these Terms carefully before using munchd. If you do not agree to these Terms, do not use the App.
1. Acceptance of Terms
By accessing or using munchd, you acknowledge that you have read, understood, and agree to be bound by these Terms and any other applicable laws and regulations, including Apple App Store guidelines and our Privacy Policy. You must be at least 18 years old to use munchd. If you are under 18, you may use munchd only with the involvement and consent of a parent or legal guardian.
2. Account Registration and Security
Account Creation: To place an order on munchd, you must create an account by providing accurate information, including your name, address, and payment details. You agree to maintain accurate information and to promptly update any changes.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. Notify us immediately if you suspect unauthorised access.
3. Use of munchd
Permissible Use: You agree to use munchd only for lawful purposes and in accordance with these Terms. You may not attempt to interfere with the App's functionality, engage in any fraudulent activities, or violate any laws.
Restricted Uses: You agree not to:
Use munchd for purposes other than those intended, including but not limited to commercial resale or unauthorised advertising.
Access or use munchd in any way that could damage, disable, or impair the App, or interfere with any other party's use of munchd.
Attempt to hack or interfere with munchd’s servers, databases, or any component thereof.
4. Ordering and Payment
Placing Orders: When placing an order through munchd, you agree to the total price, including applicable taxes and fees, and that munchd may place a temporary hold on your payment method for the estimated cost of your order.
Restaurant Fulfilment: munchd acts solely as an intermediary between you and the Restaurant. munchd is not responsible for the quality, safety, or preparation of the food provided. The Restaurant is solely responsible for fulfilling your order.
Payment Processing: Payment information is securely processed by a third-party payment processor. By entering your payment information, you authorise munchd to process the payment according to your order total.
5. Cancellation and Refund Policy
Order Cancellations: Once an order is placed, it cannot be modified or cancelled through the App. If you wish to request a cancellation, please contact the Restaurant directly.
Refund Policy: Refunds are issued at the sole discretion of the Restaurant. munchd will work with you and the Restaurant to resolve any issues related to incorrect orders, late deliveries, or other concerns but is not responsible for issuing refunds.
6. User Conduct
You agree not to use munchd in any way that:
Violates any applicable federal, state, local, or international law.
Promotes or facilitates illegal activity.
Harasses, abuses, or threatens others or otherwise violates the legal rights of any person.
7. Intellectual Property Rights
Ownership: munchd and all of its components (including software, logos, design, and content) are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.
Licence: We grant you a limited, non-exclusive, non-transferable licence to access and use munchd for personal, non-commercial purposes. Unauthorised use of our intellectual property is prohibited.
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy [Link to Privacy Policy] for information on how we collect, use, and disclose your personal information. By using munchd, you consent to our data practices as outlined in the Privacy Policy.
9. Third-Party Links and Services
munchd may contain links to third-party websites or services. We are not responsible for the content or practices of these third-party services, and you agree to use these services at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law, munchd, its affiliates, and its officers, directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of munchd or any content therein.
11. Indemnification
You agree to defend, indemnify, and hold harmless munchd, its affiliates, officers, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including attorney's fees) arising from:
Your use of munchd.
Violation of these Terms by you or anyone using your account.
Violation of any third-party right, including intellectual property, privacy, or other proprietary rights.
12. Modification of Terms
We may revise these Terms at any time. If changes are made, we will post the revised Terms and update the Effective Date. Continued use of munchd following the posting of revised Terms constitutes acceptance of the modified Terms.
13. Termination of Service
We reserve the right to suspend or terminate your access to munchd without notice or liability, for any reason, including violation of these Terms.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of Ireland. Any disputes arising out of or related to these Terms or your use of munchd shall be resolved exclusively in the courts located in Ireland.
15. Contact Information
If you have any questions about these Terms, please contact us at:
Email: cs@munchd.com
Address: 82 Park St, Dundalk, Co. Louth, Ireland, A91 EC85
By clicking "Accept" or by using munchd, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.